Can I send you a photo from Instagram or Pinterest and have something similar made?
Yes. Send the photo or link with your space measurements. We use it to understand what you're drawn to — proportion, material, mood — and design an original piece in that spirit, sized to your room. You see a drawing before anything is made.
I designed a piece with AI (ChatGPT, Midjourney). Can you build it?
Yes, as a starting point. AI images often show things that can't be built as drawn — thin legs under heavy tops, wood bending like plastic, joints that don't exist. We turn the image into a buildable design with real dimensions, joinery and the right wood, and you approve drawings before anything is cut.
Can you build from my architect's or interior designer's drawing?
Yes. Send the sketch, CAD or SketchUp file. We check it for strength and wood movement and suggest changes before we quote.
Will you copy another brand's design exactly?
No. A reference is a starting point; the piece we make is original, built around your space. That also means no one else has it.
What if my design isn't possible in solid wood?
We'll tell you early and suggest the closest version that works — a different thickness or joint, or metal or glass where wood can't do the job.
Will the finished piece look exactly like my reference image?
Close in spirit, not a copy. Real grain varies and dimensions adapt to your space. The approved drawing shows exactly what you'll get.
What if I don't know exactly what I want?
That's how most commissions begin. We start with what the piece needs to do and where it will live, then draw options until one feels right.
Can you make a piece to fit my exact dimensions?
Yes. We note wall width, skirting, switchboards, doors and walkways, then design to the centimetre. Where possible we visit to measure.
Can I choose the wood and finish?
Yes. We work mainly in rubberwood, with mango and mahogany where the design calls for them, and recommend a finish for how the piece will be used.
Can I ask for changes to a catalog piece?
Yes. Size, wood, finish and details can be adapted. Larger changes become a new commission, quoted after we agree the design.
What happens after I send an enquiry?
We reply within 1 business day to talk it through, measure or review your photos, draw options, agree on design and price, and start once the deposit is paid.
Will I see a drawing before you start?
Yes. Nothing is cut until you approve the design and dimensions. You can ask for changes until it's right; after making starts, changes may affect timeline and price.
Is there a design fee?
No. Unless we are looking at extreme concepts. Most of our first cut designs are renders to give you an idea about the visual direction.
How long does a custom piece take?
Most pieces are delivered about four weeks after design sign-off and deposit. Larger pieces can take longer; we agree the date before we start.
What does a commission cost, and what changes the price?
Size, wood species, joinery complexity, and any epoxy, glass or lighting. We quote after the design is agreed, so you know the full cost before paying anything.
Why does custom furniture cost more than ready-made?
A ready-made piece is one design cut many times by machine. A commission is designed for one room, cut and joined by hand in solid wood, and finished individually — and it lasts decades.
What are the payment terms?
50% when the design and scope are confirmed, 50% on delivery.
Is there a minimum order?
No. A single piece is a commission.
Who makes the pieces?
Mikhail, an industrial designer, designs every piece and it's made by hand in Bengaluru — no CNC, no subcontracting.
Can I see your work before ordering?
Yes. Visit the studio at Brigade Exotica, Budigere Cross, by appointment.
